Online and Phone Payments

Update: Online and phone payments are now available again. Please visit our payment options page for more info. Please note that bookmarks you have saved that lead to our previous provider, Bill-Trust, should no longer be used. You will need to use your NEW ACCOUNT NUMBER to register for Payment Service Network. 

 

Dorchester County Water Authority has recently underwent a total billing system update. Unfortunately, the 3rd party payment processor we use was unable to complete their data conversions and necessary updates to their systems in a timely fashion. At this time, we are looking at other payment services to restore these features as soon as possible. While some providers promise completions dates as soon as 3 weeks, we expect a more realistic downtime of 4-6 weeks. Dorchester County Water Authority apologizes for any inconvenience this may cause you. If you have any questions please email: csr@dcwaonline.com.

You will receive a paper bill in the mail until these features are restored or replaced. We recommend mailing a check or money order. Some customers have been making use of their bank’s online payment options in the meantime. As always, you may visit us at our office. Please plan accordingly, at this time we only accept cash or check.