Customer Account Numbers

As of this billing cycle customers will be assigned new account numbers. These account numbers will now be unique to each customer and seperate from their location number. Once the account number is assigned it is permanently associated with the customer. If you leave our system and return this allows us to more quickly access and update your information. This also allows us to better track any refunds, deposits, or balances you may have. In the future this will allow realtors, developers, and property owners to better manage their accounts. One customer number can now be associated with any number of service locations.

To assist us in quickly accessing your account it is recommended that you have your statement with you when paying in our office.

If you notice any discrepancies, typos or other errors wtih your account information contact us at: csr@dcwaonline.com