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  • Customer Account Numbers

    Customer Account Numbers

    As of this billing cycle customers will be assigned new account numbers. These account numbers will now be unique to each customer and seperate from their location number. Once the account number is assigned it is permanently associated with the customer. If you leave our system and return this allows us to more quickly access […]

  • Online and Phone Payments

    Update: Online and phone payments are now available again. Please visit our payment options page for more info. Please note that bookmarks you have saved that lead to our previous provider, Bill-Trust, should no longer be used. You will need to use your NEW ACCOUNT NUMBER to register for Payment Service Network.    Dorchester County Water Authority has […]

  • Closed for Training January 26th-28th

    Closed for Training January 26th-28th

    NOTICE: CLOSED FOR TRAINING Dorchester County Water Authority will be closed for training 8AM-5PM Tuesday, January 26th, through Thursday, January 28th, 2016. For non-emergency questions or concerns please leave a message by calling our office (843-875-0140) or emailing Customer Service. Your calls or emails will be answered as quickly as possible in the order received. […]

  • Flushing Your Hot Water Heater May Eliminate Odor/Discoloration In Water

    Water Heater Flush – How to Flush a Gas or Electric Water Heater Water heater manufacturers recommend flushing sediment from your storage type water heater periodically. How often your model needs to be flushed depends upon the quality of the water in your area. Areas with high mineral content will have to flush more often. […]

  • 2016 Board Meeting Schedule

    Board Meetings are held on the second Monday of each month at 5:30pm unless scheduled otherwise. Location:  967 Orangeburg Road  January 11th July 11th  February 8th  August 8th  March 14th September 12th*  April 11th  October 10th May 9th  November 14th  June 13th  December 12th

  • Notice to Enrolled Payment Customers

    Notice to Enrolled Payment Customers

    Due to changes necessary to adapt our new system to take phone payments we have had to make a change to the format of our account numbers for use online. Though most of the accounts that were previously signed up were able to be converted over to this new format, we have found several that […]