Services – 2025
Residential Service Requirements:
Please have your driver’s license, lease agreement, or mortgage info when starting service.
To start Residential Water Service, you must pay:
- $25.00 Activation Fee.
- $75.00 Deposit
Once your service is active, you may pay:
- $25.00 monthly service fee. (This includes the first 2,000 gallons of water usage.)
- $3.50 per 1,000 gallons over 2,000 gallons.
- $10.00 late fee if the account is unpaid by the due date.
- $50.00 disconnection fee if your service is disconnected.
Bills are due on the 10th of every month. Accounts not paid in full on or before the due date are subject to additional fees and disconnection. Accounts past due on the 11th of each month will be assessed a $10.00 late fee.
Commercial Service
Monthly Service includes 12,000 gallons of water. Monthly minimum bills are charged based on the meter size associated with your location. Usage over 12,000 gallons will be billed at $3.50 per 1,000 gallons.
To start Commercial Water Service, you must pay:
- $25.00 Activation Fee.
- $100.00 Deposit
- Any additional fees necessary to install a tap at your location. ( See Commercial Service Tap Chart Below)
Monthly Charges and Delinquent Fees:
- $62.00 – $768.00 monthly service fee based on the meter size at your location. (Includes first 12,000 gallons of water usage.)
- $3.50 per 1,000 gallons over 12,000 gallons.
- $10.00 late fee if the account is unpaid by the 10th of each month.
- $50.00 Delinquent fee if your account is past due.
Bills are due on the 10th of every month. Accounts not paid in full on or before the due date are subject to additional fees and/or disconnection. Accounts past due on the 11th of each month will be assessed a $10.00 late fee.
Commercial Service Tap and Facility Recovery Fees |
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| Meter Size | Facility Recovery Fee | Tap Fee | Total Cost | Minimum Monthly Bill |
| 5/8″ | $3,500 | $1,500 | $5,000 | $ 62.00 |
| 1″ | $3,500 | $1,950 | $5,450 | $ 62.00 |
| 2″ | $17,000 | $6,650 | $23,650 | $ 102.00 |
| 4″ | $39,000 | $14,000 | $53,000 | $ 256.00 |
| 6″ | $67,000 | $40,000 | $107,000 | $ 563.00 |
| 8″ | $107,000 | $50,000 | $157,000 | $ 614.00 |
| 10″ | $115,000 | $50,000 | $165,000 | $ 672.00 |
| 12″ | $215,000 | $50,000 | $265,000 | $ 768.00 |
Dorchester County Water Authority reserves the right to negotiate fees for line extensions and larger meters.
Due to SC state law and DOT regulations, additional charges may be incurred for taps that require a bore under existing roadways.
Service Area: If you don’t see your neighborhood or area of residence on the list below, don’t hesitate to contact us. We will verify which water utility company you will need service with.
Communities Within Dorchester County Water Authorities Service Area |
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| Ashley Hills | Hershey Park | Meadow Run | Southern Magnolias | The Providence At Legend Oaks |
| Belmont | Hickory Ridge | Moss Haven | Sprucewood | Tranquil North |
| Blackberry Creek | Hidden Hills | Myers Mill – Farm Side | Squires MHP | Tranquil South |
| Brookwood | High Meadows | Myers Mill – Racetrack Side | Summers Corner | Twin Lakes |
| Caire Yelleau | Highlands | Oakridge Estates | Summerville Country Estates | Victoria Point |
| CalometValley | Highwoods | Palmetto Forest | Summerville Estates | Walnut Farms |
| Carriage Hills | Hillside Farms | Pineforest | Sweats Mhp | Waterside Landing |
| Conoflo – St. George | Hunters Creek | Pinehill Acres | Sweet Briar | Wentworth Hall |
| Country Side MHP | Kensington Park | Plum Creek | Teal On The Ashley | West Oaks |
| Dorchester Regency | Knightsville | Reevesville | The Bluffs | Whispering Fields |
| Drakesboro | Legend Oaks | Reminisce | The Club At Legend Oaks | Willow Point |
| Enclave | Legend Oaks | River Birch | The Glen At Summerset | Timber Trace |
| Greenwood Ranches | Limehouse Crossing | Scotch Range | The Ponds Plantation | Mallard Crossing |
Dorchester County Water Authority Schedule of Fees |
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|---|---|---|
| Type | Fee | Explanation |
| Activation fee | $25.00 | One-time charge per location – non-refundable |
| Residential Water Deposit | $75.00 | The deposit is applied to the account once service is terminated. The remaining balance is then refunded. |
| Residential Water Deposit – Alternate Identification | $125 – $200.00 | For customers without state IDs, the deposit is applied to the account once service is terminated, and the remaining balance is then refunded. |
| Commercial Water Deposit | $100.00 | Applied to the account at service termination. Remaining balance refunded |
| Late Notice Charge | $10.00 | Applied to accounts that receive a late notice. All notices are mailed to the billing address. |
| Delinquent Account Service Fee | $50.00 | Any account past due is subject to a Delinquent Fee. |
| Returned Check (NSF) | $35.00 | Bank and Online returned transaction fees |
Customer Requested Services |
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| Same Day Service | $25.00 | Service Requests made before 3:30 PM for the same day. |
| – Meter Read | $25.00 | Meter read at the customer’s request |
| – Pressure/Flow Check | $25.00 | Service request for water pressure or flow issues |
| Meter Data Log Report | $50.00 | Service request for a 90-day Meter Datalog |
| Meter Box Unlock/Relock | $25.00 | The meter box will be unlocked and then relocked 5 – 10 business days later |
After Hours, Emergency, and Weekend |
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| After-hours Scheduled Service | $150.00 | Charged per hour per technician. 4-hour minimum. Call 2 weeks ahead to schedule. |
| Emergency Service – Provider side | $0.00 | |
| Emergency Service – Customer side | $100.00 | Calls originating after 3:30 PM: For example, a customer may require the meter box to be unlocked or service shut off at the meter. |
| Non-emergent after hours service | $100.00 | Same day service after 3:30 PM – example: start service, delinquent reconnect |
Meter Obstruction |
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| Meter Obstruction | Meters are to remain accessible and free of obstruction at all times | |
| – First offense | $10.00 | Written Notice. 14 days to correct. |
| – Second Offense | $50.00 | Written Notice. 14 days to correct. |
| – Third Offense | $100.00 | Written Notice. Billed monthly until resolved. |
Meter or Meter Box Damage |
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| Meter boxes are Utility property. It is the property owner’s responsibility to report damages. | ||
| – Replacement Meter Box | $500.00 | Damage caused by neglect or intent |
| – Replacement Radio Read Meter | $350.00 | Damage caused by neglect or intent |
| – Replace Lid | $70.00 | Replacement part and labor |
| – Replace Lid Latch | $50.00 | Replacement part and labor |
| – Replace Antenna | $70.00 | Replacement part and labor |