USPS Policy changes impacting bill and payment delivery timelines.

October 1, 2021

Effective October 1, 2021, the United States Postal Service (USPS) will extend its delivery standards for some First-Class mail for up to 2 additional days. Please note that this may delay your receipt of mail from us and our receipt of mail from you (including mailed payments). When mailing items to us via USPS, please take this change into account. Payments can also be made using our Online Payment Options.

If you have any additional questions please contact our support team: csr@dcwaonline.com

Last modified: November 30, 2021

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